Service Glazier

Established in 1891, St. Germain’s has been a pioneer in the glass and glazing industry for over four centuries. With over 430 years of combined experience within the Brin family of companies, we are your ultimate solutions partner. Benefit from our exclusive 130 years of collective expertise for unparalleled knowledge and skill. Partner with more than just a service provider; entrust your needs to a trusted ally with centuries of proven experience.

 

Position Summary

The Glazier is a hands-on field role focused on Service Glazing, performing installation, repair, and maintenance of glass and aluminum systems across commercial and residential applications. Daily work includes service tickets such as shower installations, storefront and entrance repairs, curtain wall service, and glass replacement.

This role builds strong foundational glazing skills while developing toward Automatic Door Technician responsibilities, including service, troubleshooting, and installation of automatic door systems. The position requires a commitment to quality workmanship, customer service, and safe execution of field work.

This role primarily supports Service Glazing, with occasional involvement in Contract Glazing as business needs require.

 

Essential Duties and Responsibilities

• Install, repair, and replace glass in windows, doors, storefronts, curtain walls, and shower systems

• Complete service tickets including troubleshooting, adjustments, repairs, and emergency work

• Install and service entrance systems, including hardware, seals, and aluminum framing

• Measure, cut, fit, and install glass and framing materials to specification

• Assemble glazing systems ensuring proper alignment, fit, and operation

• Inspect and diagnose issues related to glass, framing, and door hardware

• Assist with automatic door installation, service, and basic troubleshooting

• Learn operation of automatic door components including sensors, activation devices, and safety systems

• Perform routine maintenance and operational checks on automatic doors

• Follow manufacturer specifications and applicable industry standards

• Work toward AAADM certification as eligible

• Read and interpret work orders, shop drawings, and specifications

• Document work performed, materials used, and follow-up items

• Operate tools, equipment, and lifts safely and effectively

• Verify quality and functionality of completed work

• Maintain clean, organized, and safe job sites and vehicles

• Communicate professionally with customers, contractors, and team members

• Support Contract Glazing work as needed

 

Contributor Accountabilities
Contributor roles impact the company’s success by executing the day-to-day work needed to ensure we deliver quality products and services and maintain client satisfaction.

• Completes role-specific tasks on time, with quality

• Follows company policy and process and holds peers accountable

• Collaborate with team members to meet client expectations

• Share ideas for improvement and efficiency

• Communicates progress, needs, and updates to leadership

 

Safety Responsibilities

• Champion a culture of safety across all operations

• Ensure compliance with all safety policies and procedures

• Promote safe work practices and hazard awareness

• Participate in safety training and continuous improvement efforts

• Identify and address safety concerns

• Collaborate with safety teams to improve performance

• Integrate safety into daily work and planning

 

Qualifications

• High school diploma or equivalent

• Valid driver’s license

• Vocational training or apprenticeship preferred

• Ability to pass a DOT physical and drug test

• Strong math and measurement skills

• Ability to lift 75 pounds regularly

• Team-oriented with strong communication skills

 

Knowledge / Development Expectations:

• Willingness to obtain AAADM certification

• Working knowledge or ability to learn:

• Automatic door systems and components

• Aluminum storefront and entrance systems

• Service diagnostics and troubleshooting

• Familiarity with or ability to learn industry standards (ANSI/BHMA, OSHA)

• Mechanical aptitude and willingness to develop technical skills

 

Compensation: This position is covered by a collective bargaining agreement (CBA). The current contractual wage rate for this position is $40.26 per hour, as established by the applicable collective bargaining agreement. Compensation is subject to the terms and conditions of the agreement, including any future negotiated wage adjustments.